Nurse of the Month: Melissa Hoover

Nurse of the Month: Melissa Hoover

How did you first learn about Signallamp?

After feeling burned out from a team leader position in home health, I learned about Signallamp through Indeed while I was looking for other employment.

What do you like the most about your job?

I love the fact that I build relationships with my patients and get to educate them on how to be healthy to live their best lives. There’s a deep satisfaction whenever a patient thinks of me as their first point of contact when they are having issues.

What is the best career lesson you have learned so far?

Be humble and be patient. Sometimes I feel like I don’t initially make an impression on a patient, but then they start to apply the education given to improve their quality of life.

Compared with day one, how has Signallamp grown?

Signallamp has improved by providing us with the tools we need to be successful as we educate our patients and meet our daily goals. There are so many resources available in our system, and I feel that with our technology we really have minimal glitches.

If you could select one co-worker to mentor you, who would you pick and why?

Laura Essex is so knowledgeable and has been so supportive since I started (Aug. 2021). I would love to spend more time one on one with her, especially to learn how to be more efficient.

What do you like to do when you are not working?

I drive a ’78 Chevy that makes over 1000HP, so I really enjoy truck pulling and do that as much as possible.

What is a fun fact about you many people may not know?

I love drag racing and anything that has to do with muscle cars.

Tell us about the craziest experience you have had with a patient:

I once called and spoke with a family member of one of my patients. This person thought he was Santa Clause and said I belonged on the bad girl list. It was quite an interesting call!

Share a success story from your time in CCM:

An 85-year-old patient was diagnosed with diabetes and A1C of 10.40. Her doctor told her to lower her carb intake, but the patient did not know what carbs were. After 3 months of educating and diet teaching her A1C is already below 8. As nurses, we need to understand that sometimes teaching people what may seem simple to us can make a big difference in their life.