How did you first learn about Signallamp?
A Google search led me to Signallamp. I was interested in finding out more about remote care management and I liked what I saw when I discovered Signallamp. This has been a game-changer for me!
What do you like the most about your job?
Hands down it’s the relationships I’ve made with my patients! This is the first time I’ve worked remotely, prior to this job I had no way of anticipating how bonded I would become with my patients. This is only my 10th month with Signallamp and at this point I know my patients very well and can anticipate their needs. I genuinely look forward to talking with them each month.
What is the best career lesson you have learned so far?
As my grandma would say, “Patience is a virtue, virtue is a grace, put them together and you’ll have a smiling face!” Working remotely can be challenging at times. You may struggle with a patient, have IT issues, be unable to connect with a provider, or maybe all three and then some. However, this is my 19th year of nursing and I’ve learned that being upset or impatient only negatively affects your situation and your entire day. It may sound simple, but it’s very true!
Compared with day one, how has Signallamp grown?
This is my 10th month, and this company just keeps getting better! They are consistently looking for ways to improve employee satisfaction by providing unlimited access to resources. The positive communication is incredible, and management is always encouraging, being helpful and available.
If you could select one co-worker to mentor you, who would you pick and why?
First, Staci Holliday because in 10 months I’ve never asked a question she didn’t immediately know the answer to – and that’s a fact! She’s so impressive with her knowledge and skills, but I especially appreciate that I can count on her no matter what. She is solid, calming, and an example of what a leader should be. And
number two – Jen Nicastro. Since meeting Jen I’ve always felt welcomed and supported. I appreciate her ability to see the big picture. She is not afraid to be a strong leader and does a beautiful job of keeping staff aware of the direction the company is going, as well as always trying to promote staff from within.
What do you like to do when you are not working?
Spending time with my 4 children, who are all teenagers, by the way. Sometimes as a result I drink wine, strictly for therapeutic purposes. Believe it or not, driving a tractor can also be therapeutic, and I love helping my husband farm. I also really love horses, especially riding horses.
What is a fun fact about you many people may not know?
I rescue horses (and one time a bull!). We rehab them and then rehome them. We never know what we’ll get, sometimes they are malnourished, abused, sick, etc. so we provide their care based on their needs, and then once they are healthy, we find a home setting that will be best suited for their continued improvement. Seeing their progress is so exciting, and I love getting them into good homes. Right now, we are taking care of an Arabian, and he is so affectionate. If you’re ever in southern Indiana call me, you can stop by, and we’ll take a ride together.
Tell us about the craziest experience you have had with a patient:
Okay, I was talking with one of my patients in Pennsylvania and realized he had friends in Indianapolis, which is only an hour from my home. These friends own a local dinner theater that my husband and I enjoy going to sometimes. On a particular Thursday I shared with the patient that my husband and I were going to the show that evening. He told me to have fun and to tell the owner (his friends) he said hello. When my husband and I got to the show there was a note on the table along with a glass of wine and a piece of cheesecake. The note read, “Have a drink and dessert on me, since you won’t allow me to have either I hope you enjoy.” He signed it: Your favorite patient. He’s diabetic so we’ve worked really hard on his diet and meal choices. It gave me a good laugh and I couldn’t wait to call him the next day and give him a hard time.